Many years ago I met Joel Duguay for my hearing needs. I was uneasy and skeptical, but Joel put me instantly at ease. We went into a soundproof booth. I wondered if I would hear the tiny tones properly or miss them entirely. Accuracy is very important to me. I am trained in public and radio speaking, and for most of my life I was paid for talking; twenty years as step-on guide to wineries and historic sites, 5 yrs as KVON live radio host and 11yrs as historian for Clipper Cruise Lines. Good hearing is essential for all those posts. Joel Duguay has been my trusted advisor for many years. He is skilled at testing and interpreting, knowledgeable and confident and inspires confidence. While very professional and thorough, he is welcoming as well. I look forward to my next appointment with him.